Cookie Policy

We collect information: 

• when you give it to us directly; or 
• when you give it to us indirectly; or 
• when you give it to us via social media; or 
• when you use our websites or apps. 

Directly 
You may give us personal information when you: engage us as a service provider, apply to work with us, register as a user on our Site, sign up for one of our events, communicate with us, sign up or subscribe for email newsletters, complete a registration form, and/or leave a comment or message on our website or social media accounts.

When you contact us, as Site managers, the information sent in the manner provided is saved in order to complete your request or order. These direct interactions with us may stem from the following channels: face-to-face, website, and customer care and/or office-call interactions, website interactions including user registration, social networks interactions, and newsletter signups. 

Indirectly 
Churchill may also indirectly receive your personal information from your personal networks or social media platforms in the form of a referral or profile information. Similarly, indirectly supplied personal information may also be received for the purposes of recruitment or engaging us as a service provider.

Social media
We may get information about you from your social media accounts or services. Facebook, Twitter, Instagram, and LinkedIn are examples. We can do this if you have set your account settings to give us permission. Please check your settings and your social media provider’s privacy policies for more details.

In some cases, we hold publicly available information from social media channels (such as social media handles or number of followers) on our social customer relationship management system. This provides us with an overview of who drives the conversation on topics that relate to our work. Should we want to reach out to a particular social media handle we would do so using the contact information they have provided publicly. 

Website and Apps 
We use “cookies” to help Churchill improve the performance of our websites and campaigns. 

Cookies are small text files that are transferred from the website to your computer, phone or tablet. Websites store cookies on your internet browser (Chrome, Firefox, Edge, or Internet Explorer, for example) when you visit. Every time you return to the Site, and navigate around, it picks up these bits of information. Cookies enable a faster and easier website experience. 

Data for the Newsletter 
If you wish to receive our Newsletter, you are required to provide us with your email address, and all information that enables us to verify that you are the email address holder, and that you are actually interested in receiving the Newsletter. No additional data is collected. The data provided is used exclusively to communicate the requested information, and is not forwarded to third parties.

The consent to save data, the email address, and receive the Newsletter can be withdrawn at any time by using the link “clear” in the Newsletter.

We collect, and process your personal information mainly to provide you with access to our services, and products to help us improve our offerings to you, and for certain other purposes explained below. In order for us to do this, you must provide us with the information that we request, failing which, we cannot enter into a relationship with you or assist you.

If you contact Churchill directly, we will usually collect your:

• • Name; and
  • Surname; and
  • Email; and
  • Phone number; and
  • Address.

We will process personal information for the purposes set out in this Privacy Policy. You warrant that when you give us personal information about yourself or third parties, this information is accurate and correct and in the case of third parties you have received their permission to share their personal information with us for the purposes set out in this Privacy Policy or any other related purposes. If you are giving consent for a person under 18 years of age (a minor/child), you confirm that you are a Competent Person and that you have authority to give their consent on their behalf.

We have a duty to take all reasonably practicable steps to ensure your personal information is complete, accurate, not misleading, and updated on a regular basis. To enable this, we will always try to obtain personal information from you directly, and we shall appreciate it if you would keep your personal information up to date, and accurate, by notifying us of any changes.

Website usage information is collected using “cookies” which allows us to collect standard internet visitor usage information. This includes information about how you logged on to our Site, including your IP address, information about your visit, your device information, and how you use our website. This will include the capture of your approximate location information – please see the Cookie Policy on our website for further information on this.

Our servers may also automatically collect information about your computer when you visit the Site, including without limitation the type of browser software you use, the operating system you are running, the website that referred you, and your Internet Protocol address.

on to share their personal information with us for the purposes set out in this Privacy Notice or any other related purposes. If you are giving consent for a person under 18 (a minor) you confirm that you are a competent person and that you have authority to give their consent on their behalf.

We have a duty to take all reasonably practicable steps to ensure your personal information is complete, accurate, not misleading and updated on a regular basis. To enable this, we will always try to obtain personal information from you directly, and we shall appreciate it if you would keep your personal information up to date and accurate by notifying us of any changes.

Website usage information is collected using “cookies” which allows us to collect standard internet visitor usage information. This includes information about how you logged on and from our website, including your IP address, information about your visit, your device information and how you use our website. This will include the capture of your approximate location information – please see the Cookies Policy on our website for further information on this.

Our servers may also automatically collect information about your computer when you visit the Website, including without limitation the type of browser software you use, the operating system you are running, the website that referred you, and your Internet Protocol address.

Information Provided By Third Parties About You:
From time to time, we may supplement the information we collect with outside records from third parties in order to enhance our ability to serve you, to tailor our content to you and to offer you opportunities to purchase products or services that we believe may be of interest to you. We may combine the information we receive from those other sources with the information we collect through the Website. In those cases, we will apply this Privacy Policy to any personal identifiable information received, unless otherwise specifically disclosed by us at the time you provide your personally identifiable information.

Other Links / Sites:
Our Website may link to or contain links to other third-party Websites that we do not control or maintain. We are not responsible for the privacy practices employed by any third party Site. We encourage you to note when you leave our Site and to read the privacy statements of all third party websites before submitting any personally identifiable information.

A cookie is a small simple file that is sent along with pages of this Site and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

Cookies enable us to recognise you, and give us information about your previous visits. We learn which advertisements bring users to our Site.  Most browsers accept cookies automatically, but usually, you can alter your settings to prevent automatic acceptance. If you choose not to accept cookies, this may disable some of the features of our Site.

The information that we collect, and may share with our advertisers and search engines is anonymous, and not personally identifiable. It does not contain your name, address, telephone number or email address.

A script is a piece of program code that is used to make our Site function properly and interactively. This code is executed on our server or on your device.

An embedded script is a programming code that is designed to collect information about your interactions with the Site, such as the links you click on. The code is temporarily downloaded onto your computer from our web server or a third-party service provider, is active only while you are connected to the website, and is deactivated or deleted thereafter.

Information collected through passive means may be non-identifying or may be associated with you. If the latter, it will be treated as personally identifiable information.

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

Certain mobile service providers uniquely identify mobile devices, and we, or our third-party service providers may receive such device information if you access the Site through mobile devices.

Certain features of our Site may require the collection of mobile phone numbers, and we may associate that phone number to the mobile device identification information. Additionally, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we or our third-party service providers may receive this information.

1. Technical or functional cookies
Some cookies ensure that certain parts of the Site work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our Site. This way, you do not need to repeatedly enter the same information when visiting our Site and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

2. Statistics cookies
We use statistics cookies to optimize the Site experience for our users. With these statistics cookies, we get insights into the usage of our Site. We ask your permission to place statistics cookies.

3. Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this Site or across several websites for similar marketing purposes.

4. Cookies we use

Google Analytics and IP anonymization

For reasons of legitimate interests in analyzing and optimizing our online offer, this site uses the service “Google Analytics” offered by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) The service (Google Analytics) uses “cookies” – text files saved on your terminal. The information collected through cookies is usually sent to a Google server in the United States and saved there. The storage of the relative user data and the event does not automatically lapse.

On this website we have activated the IP anonymization function. Before being transferred to the United States, the IP address is abbreviated by Google in the Member States of the European Union or in other countries that have signed up to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and abbreviated here. On behalf of the manager of this website, Google uses this information to evaluate your use of the website in order to prepare its reports on site activities and provide other services associated with the website use and internet usage destined for the website operator. The IP address transmitted by the browser in the context of Google Analytics is not grouped with other data from Google.

The data collected by Google on our behalf is used to evaluate the usability of our site through the individual user, for example, through a series of reports on website activity, and is aimed at improving our online offer.

A special browser setting allows you to prevent cookies from being stored on the terminal. Blocking cookies, however, can preclude unlimited access to site features.

A special browser plugin prevents information collected via cookies (including your IP address) from being transmitted and used by Google Inc. The plugin is available at the following link:  https://tools.google.com/dlpage/gaoptout

Google reCAPTCHA
Our site uses “Google reCAPTCHA”, a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereafter: “Google”). Google reCAPTCHA saves and processes information related to user behaviour on our website. Google reCAPTCHA uses cookies, small text files saved locally in the cache memory of your browser, on your terminal, to analyze use of our site. Google reCAPTCHA is a computer security measure that has been adopted in order to verify whether a real person or a bot, an automatic software that simulates human behaviour, is accessing the site. Processing of available information is in our legitimate interest. The IP address transmitted in the Google reCAPTCHA frame is not grouped with any other Google data, unless Google reCAPTCHA is used to log into your Google account. If you wish to prevent data regarding you and your behaviour on our site from being transmitted and stored through Google, you must disconnect from Google before visiting our site and interacting with Google reCAPTCHA.

Use of Google Maps
This site uses Google Maps to include interactive maps and to plan itineraries. Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. By continuing to use this site, you consent to the collection, processing and use of data acquired automatically from Google, from one of its representatives, or from a third party. Find the terms of use of Google Maps in the designated section. Further information on Google Maps, the privacy policy and terms of use of Google can be found at page policies.google.com/privacy.

YouTube
Our website uses YouTube plugins, a site managed by Google. The pages are managed by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages with a YouTube plugin, a connection is established with YouTube servers. The YouTube server receives notification of the page you have visited.

If you are logged into your YouTube account, you allow YouTube to ascribe your browsing habits to your personal profile. You can avoid it by disconnecting from your YouTube account.

The use of YouTube is justified by the need to better illustrate our online offer. This consists of a legitimate interest pursuant to Article 6, paragraph 1, letter f of the RGPD (Regulations on the Protection of Personal Data). Further information on the processing of user data is found in the YouTube Privacy Notice:  https://www.google.com/policies/privacy.

Google Web Fonts
This page is only required for the unitary representation of written lettering, the so-called Web Fonts made available by Google. When loading a page, your browser loads the required Web Fonts into its cache memory to display texts and letters correctly. For this purpose, the browser settings must allow for connection to Google’s servers. Google learns that your IP address has referenced our site. The use of Google Web Fonts is aimed at a unitary and consistent view of our online offer.

If your browser does not support web fonts, your computer uses standard lettering. More information on Google Web Fonts is available at the page https://developers.google.com/fonts/faq and in Google’s information on the protection of personal data:  https://www.google.com/policies/privacy/

This Site uses cookies transmitted by our server, or by the third-party server to the user’s browser to measure the coverage (the number of visitors reached) only after they have undergone a pseudonymization procedure. Cookies are small text files that are saved on your terminal. Your browser uses these files to improve the browsing experience.

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

Most internet browsers have a “Help” section that will tell you how to prevent your browser from accepting new cookies, how to make the browser notify you when you receive a new cookie and how to disable cookies altogether.

You can also opt-out of Google Analytics by installing Google’s opt-out browser add-on, and opt-out of interest-based Google ads using Google’s Ads Settings.

When you visit our Site for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy.

You can disable the use of cookies via your browser, but please note that our Site may no longer work properly.

Managing your consent settings
If we have received a privacy signal from your browser, we will set your privacy settings on this Site to be strictly necessary. If you want to have full functionality, please consider excluding https://churchill.co.za from your cookie privacy settings.

We will take all reasonable steps to confirm your identity when you exercise your rights.

You have the following rights with respect to your personal data:
• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained.
• Right of access: you have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Churchill is committed to protecting the personal information of its clients, members, employees, and related stakeholders. A data subject is any individual whose data Churchill holds or processes. When a data subject needs access to such information to exercise or protect their rights, Churchill will facilitate the process.

As a data subject, you’ll be required to fill in the requisite form in order for us to assist you.

Instructions
Please take note of the requirements outlined in the manual. Incomplete submissions may delay our response to your submission.

Download the relevant form, fill it in, and submit to us at contact@churchill.co.za, as per the instructions contained in the Churchill Access to Information Manual, and in the form stipulated below.

• Request access to information  

• Correction or deletion of personal data     or

• Object to the processing of personal data    or

• Lodge a data privacy complaint  

Access to information
Please note that any such access request may be subject to a payment of a legally allowable fee.

Deletion of your information
You agree that we may keep your personal information until we destroy your information based on Churchill’s destruction standards. You have the right to ask for deletion or destruction of your personal information – we will do that unless the law requires us to keep it or if we need it for legitimate business purposes. You may do this by using (Form 2) as detailed above.

Automated decision making
You agree that we may process your personal information by using automated means (without human intervention) to assess or make a decision about you or your application for any product or service.

Please note that we may amend this Cookie Policy from time to time. Please check this Site periodically to inform yourself of any changes.

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the Contact menu option on the Site Menu or use the link below to contact us.

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To find out more detail of the terms and conditions associated with the use of this website please use the link below.

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